Customer Specialist – Eastwood Site (Experienced)
Core
Provide professional customer support and solutions for specific requests across Banking & Finance, Shipping & Logistics, and Utilities accounts.
Role type
Customer Specialist (BPO)
Builds
Customer support interactions for enterprise clients
Domain
Banking & Finance, Shipping & Logistics, Utilities
Deliverable
client delivery
Required skills
Customer communication, empathy, process adherence, active listening
Preferred skills
BPO experience, Finance/Accounting/Marketing background
Responsibilities
Communicate with customers professionally, listen to customer needs, provide solutions per process guidelines
Seniority
Entry-level to Junior
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