Customer Specialist – Bridgetowne Site (Fresher)
Core
Provide customer support and solutions for Travel, Banking, and Financial Services accounts via onsite or virtual channels.
Role type
Customer Support Specialist (Fresher)
Builds
Customer service interactions for travel, banking, and financial clients
Domain
Customer Support / Banking and Financial Services / Travel
Deliverable
client delivery
Required skills
Customer service, empathy, active listening, process adherence
Preferred skills
BPO experience (6 months), high school or college graduate
Responsibilities
Communicate with customers professionally, listen to customer needs, provide solutions per process guidelines, work onsite on shifting schedules
Seniority
Entry-level (Fresher)
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