Customer Specialist – Alabang Site (Experienced)
On-site · Philippines
Core
Provide professional customer support and solutions for Insurance and Healthcare accounts via onsite BPO operations.
Role type
Customer Support Specialist (BPO)
Builds
Customer support services for Insurance and Healthcare clients
Domain
Business Process Outsourcing (BPO), Insurance, Healthcare
Deliverable
client delivery
Required skills
Active listening, empathy, process adherence, professional communication
Preferred skills
BPO experience, college or high school graduation
Responsibilities
Communicate with customers professionally, listen to customer needs, provide solutions per process guidelines
Seniority
Entry-level to Experienced