Vertriebsmitarbeiter (m/w/d) im Technischen Service Innendienst
Core
Central interface between customers, service, sales, and technical teams to ensure customer satisfaction and expand the service business.
Role type
Technical Service Sales Representative (In-house)
Builds
Service, maintenance, and repair offers; coordinates service deployments
Domain
Industrial pumps and systems
Deliverable
client delivery
Required skills
Technical training background, commercial understanding, structured work style, technical damage assessment, bid processing, key account management
Preferred skills
Technician or Master craftsman qualification (e.g., mechatronics), SAP knowledge
Technologies
MS Office, SAP
Responsibilities
Handling customer inquiries via phone and email, creating service/maintenance/repair offers, organizing and coordinating service deployments, managing complaints, assessing technical damages, communicating technical questions to customers, supporting new customer acquisition, collaborating with internal and external sales teams, monitoring market competition
Seniority
Individual Contributor, entry to mid-level