Shift Leader - Heathwood
Core
Leading, coaching, and motivating a team to enhance guest experience while upholding food safety and quality standards in a fast-paced quick-service restaurant environment.
Role type
Shift Leader (Hospitality/QSR)
Builds
Fast-service restaurant operations for Guzman y Gomez (GYG) customers
Domain
Quick-service restaurant / Food service
Deliverable
product features
Required skills
Leadership, supervisory experience, customer service, food safety knowledge, alcohol service compliance, problem-solving, multitasking, shift flexibility
Preferred skills
Franchise operations knowledge, First Aid certification, CPR certification, Food Safety Supervisor certification, Responsible Service of Alcohol (RSA) certification
Technologies
World Class systems
Responsibilities
Lead and coach the crew, ensure food safety and quality standards, manage shift operations, maintain brand standards, foster a positive work environment
Seniority
Individual Contributor, supervisory level