Shift Leader
Core
Lead, coach, and motivate a restaurant crew to deliver exceptional guest experiences while maintaining strict food safety and quality standards.
Role type
Front-of-house shift supervisor
Builds
Dining experiences for guests at a fast-casual restaurant
Domain
Food service / Hospitality (via careerplan.io/jobs/744000115083007-shift-leader-at-guzman-y-gomez)
Deliverable
Product features (guest service experience)
Required skills
Team leadership, staff coaching, conflict resolution, food safety compliance, customer service excellence, shift scheduling, inventory oversight, alcohol service compliance
Preferred skills
Prior supervisory experience in fast-paced environments, willingness to obtain food safety certification, willingness to complete responsible service of alcohol training
Responsibilities
Lead and motivate the team, uphold food safety standards, ensure high-quality guest service, manage shift operations, conduct staff training and development
Seniority
Entry-level to Junior, hands-on IC