Order to Cash Manager
Core
Lead end-to-end Order to Cash (O2C) process including order management, invoicing, collections, cash application, and credit risk management within a Finance Shared Services Center.
Role type
Senior Finance Operations Manager (O2C)
Builds
Efficient revenue management and cash collection processes
Domain
Finance / Shared Services / BPO
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
O2C process management, team leadership (10+ staff), SLA/KPI monitoring, change management, project management, root cause analysis, stakeholder engagement, regulatory compliance
Preferred skills
ERP enhancements, RPA, AI tools, digital transformation, international travel, Oracle E Business Suite
Technologies
Oracle E Business Suite, RPA, AI tools
Responsibilities
Oversee complete O2C cycle from order to cash, lead and mentor O2C team, monitor KPIs (DSO, collection effectiveness), act as liaison between FSSC and business units, drive automation and process optimization initiatives, provide reporting to senior management
Seniority
Senior, hands-on IC with team management