Team Leader
Core
Manage a team of travel agents on a GDS system to ensure 100% monthly targets are met.
Role type
Team Leader (Travel Operations)
Builds
Travel booking and reservation services for clients
Domain
Travel industry
Deliverable
client delivery
Required skills
GDS system proficiency, travel terminology knowledge, team management, budget management, shift rotation adaptability
Preferred skills
Experience in the Travel industry
Responsibilities
Manage a team of agents, ensure 100% monthly targets are met, manage headcount requirements against budget, work rotational US shifts
Seniority
Individual Contributor, Team Lead
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