Korean Bilingual Customer Service Associate | Music Streaming Services | Shaw
Core
Manage music streaming subscriptions, assist with account registration, and handle cancellation requests for customers in the Shaw region.
Role type
Bilingual customer service associate
Builds
Music streaming service accounts
Domain
Music streaming services
Deliverable
client delivery
Required skills
English communication, Korean communication, computer literacy, problem solving
Responsibilities
Handle email, chat, and call support; resolve customer issues; capture required information in tools; report incidents to supervisors; meet daily targets.
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