Client Relationship Manager - Italian Speaker
Core
Manage client relationships, update client documentation, and provide product education and support for a financial trading platform.
Role type
Client Relationship Manager
Builds
Client retention and satisfaction for online financial and trading services
Domain
Financial Services / Trading
Deliverable
client delivery
Required skills
Client relationship management, documentation management, product education, troubleshooting, onboarding support, cross-functional collaboration
Preferred skills
AML knowledge, CySEC certification, Greek language proficiency
Technologies
Microsoft Office
Responsibilities
Assist clients in amending and updating existing documentation and personal information, Provide accurate product information and support by educating clients on features and usage, Respond to customer inquiries regarding products, services, and technical issues, Support new customers during onboarding process, Collaborate with cross-functional teams to resolve complex issues
Seniority
Junior to Mid-level, hands-on IC
