Customer service agents
Core
Answering customer questions, resolving issues, and providing support via phone to make customers feel heard and valued.
Role type
Customer service agent
Builds
Customer support interactions
Domain
Customer service
Deliverable
client delivery
Required skills
phone communication, customer service, problem-solving, active listening, teamwork, shift flexibility
Preferred skills
positive attitude, willingness to learn
Technologies
none stated
Responsibilities
Answering customer questions, resolving issues calmly and professionally, communicating clearly over the phone, working closely with the team
Seniority
Entry-level, open to fresh graduates and dropouts
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