Technicien TOIP H/F
Based in France
Core
Junior IT technician supporting VoIP infrastructure and communications services for enterprise clients.
Role type
Junior IC VoIP support technician
Builds
VoIP communication services and monitoring solutions
Domain
Telecommunications / Enterprise IT Support
Required skills
VoIP troubleshooting, incident management, diagnostic analysis, system monitoring, deployment support, Cisco CUCM knowledge, NICE recording/supervision tools familiarity
Preferred skills
Strong desire to upskill in enterprise telephony solutions
Technologies
Cisco CUCM, NICE
Responsibilities
Perform daily morning checks and on-call supervision, handle Level 2 and 3 incidents, diagnose service failures, propose workarounds, operate technical components, assist in deployment and migration tasks
Seniority
Junior, hands-on IC
