Analista D365 - Turner&Townsend, Brazil
Core
Provide end-user support and troubleshooting for Dynamics 365 Finance & Operations across global regions, assisting with project management, accounting, expenses, and timekeeping modules.
Role type
D365 Support Analyst (ERP)
Builds
Global D365 Finance & Operations environment for Turner & Townsend
Domain
Professional services, construction, and project management
Deliverable
client delivery
Required skills
D365 support, ERP systems, business process understanding, user training, bug investigation, system administration, configuration testing
Preferred skills
Project management, procurement processes, D365 implementation experience
Technologies
Dynamics 365 Finance & Operations, Helpdesk
Responsibilities
Respond to user requests via helpdesk, research and recommend solutions for user issues, provide user training, report and investigate bugs, maintain training materials, support hyper care for new regions, execute system administrative tasks, support small production configuration changes, test approved configuration changes in test environments
Seniority
Individual Contributor
