Assistant Manager
Core
Full-time hourly Assistant Manager serving as Manager on Duty (MOD) for an automotive retail service and repair store, ensuring operational standards, profitability, and 5-star guest service.
Role type
Store Assistant Manager (Retail Operations)
Builds
Vehicle services, repairs, and tire sales for guests
Domain
Automotive retail and service
Deliverable
product features
Required skills
scheduling optimization, sales promotion, inventory management, team direction, workflow organization, safety compliance, basic automotive maintenance
Preferred skills
ASE certification, State Inspection License
Technologies
None
Responsibilities
Schedule guest appointments to optimize technician abilities; achieve sales goals by recommending tire and service products; attend to guest needs in sales, service, complaints, and adjustments; build guest relationships for loyalty and retention; assist technicians in conveying repair needs; ensure store cleanliness and guest readiness; assist with inventory management including tire and parts stocking; provide direction and oversight to technicians; organize store workflow for efficient technician utilization; adhere to company policies, governmental standards, and safety codes; perform Store Manager functions as needed.
Seniority
Entry-level to Mid-level, hands-on IC