Customer Service Rep(02123) 303 Credit Union Dr.
Core
Provide exceptional support to customers via phone, email, and chat by resolving inquiries, processing orders/returns, and documenting interactions.
Role type
Customer Service Representative
Builds
Customer satisfaction and accurate order fulfillment
Domain
Retail / Food Service
Deliverable
client delivery
Required skills
Verbal and written communication, problem-solving, computer proficiency, multi-tasking, patience, empathy
Preferred skills
Previous customer service experience
Responsibilities
Answer incoming calls, emails, and chat messages; Resolve customer inquiries, complaints, and issues; Process orders, returns, and exchanges; Document customer interactions and update account information; Identify and escalate complex issues; Provide personalized solutions to meet individual customer needs
Seniority
Entry-level
Sourced via smartrecruiters · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.
