Lead Instructional Systems Designer (ISD) / Project Manager | Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation [WMATA0009008]
Core
Lead end-to-end instructional design and project management for workforce learning programs, transforming learning into operational performance for a regional transit authority.
Role type
Senior IC Instructional Systems Designer / Project Manager
Builds
Instructor-led training (ILT), computer-based training (CBT), blended learning materials, and digital workflow systems
Domain
Government and Public Services / Transportation / Human Capital Solutions
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional Systems Design (ISD), Project Management, Adult Learning Theory, Needs Analysis, Curriculum Development, Quality Assurance, Stakeholder Engagement, Process Engineering, Data Analysis, Change Management
Preferred skills
Transit industry experience, Organizational change expertise, Productivity improvement experience
Technologies
ADDIE, SAM, Kirkpatrick's Four Levels
Responsibilities
Oversee instructional design activities ensuring alignment with adult learning principles and technical competencies; Manage project timelines, milestones, and risks to ensure timely delivery; Coordinate cross-functional teams including SMEs and multimedia developers; Conduct quality assurance reviews for instructional materials; Analyze training needs and performance gaps to define measurable learning objectives; Evaluate training effectiveness using established models; Provide subject matter expertise in instructional design methodologies; Lead process engineering to digitize paper-based workflows.
Seniority
Senior, hands-on IC with strategic oversight
