Outbound Agent (Indoor Sales)
Core
Handle inbound and outbound sales calls to deliver promotions, provide quotes, and resolve customer issues for power tools and related services.
Role type
Outbound Sales Agent (Indoor Sales)
Builds
Sales promotions, product quotes, and customer service interactions for power tools and accessories.
Domain
Consumer Goods / Power Tools
Deliverable
product features
Required skills
Sales negotiation, customer relationship management, data processing, objection handling, lead identification
Preferred skills
Power tools industry experience, multilingual communication (English, Bahasa, Mandarin)
Technologies
Microsoft Office, SAP
Responsibilities
Handle inbound and outbound sales calls, meet sales targets, track sales progress, research potential customers, manage sales process from quotation to delivery, maintain CRM records, ensure order and payment processing, collaborate with cross-functional departments.
Seniority
Entry-level to Junior