RESPONSABLE CAISSE (H/F)
Core
Managing the checkout line and customer service team to ensure high-quality customer experience and operational efficiency at a retail store.
Role type
Retail Store Manager (Checkout & Customer Service)
Builds
Checkout operations and customer service experience
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team management, Financial management, Customer relationship management, Performance monitoring, Process optimization, Conflict resolution
Preferred skills
Customer-centric mindset, Communication skills
Responsibilities
Manage and engage the team, Plan and organize the checkout line and store reception, Manage financial flows (cash handling, bank deposits), Optimize customer checkout process, Monitor performance and productivity goals, Handle customer complaints
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