RECEPTIONNAIRE ATELIER (H/F)
Core
Front-desk receptionist and workshop coordinator for a car repair center, managing customer intake, workshop scheduling, and repair order processing.
Role type
Workshop Receptionist
Builds
Customer service interactions, workshop operational flow, repair documentation
Domain
Automotive repair and maintenance
Deliverable
client delivery
Required skills
Customer service, workshop scheduling, repair order management, invoicing, inventory tracking, loaner vehicle management
Preferred skills
Technical automotive knowledge, commercial training
Technologies
Workshop management systems, invoicing software
Responsibilities
Greet and inform customers, coordinate maintenance and mechanical interventions, manage workshop scheduling, prepare estimates and repair orders, handle billing and collections, monitor spare parts inventory, manage loaner vehicles
Seniority
Entry to Mid-level, hands-on IC