RESPONSABLE CAISSE (H/F)
Core
Managing the checkout line and customer service team to ensure high-quality customer experience and operational efficiency at a retail store.
Role type
Retail Store Manager (Checkout/Service Lead)
Builds
Checkout operations and customer service interactions for Netto hard discount store
Domain
Retail / Grocery / Hard Discount
Deliverable
product features
Required skills
Team management, checkout line planning, customer relationship management, complaint handling, operational organization
Preferred skills
Customer-oriented mindset, communication skills, leadership
Responsibilities
Manage and engage the team, plan and organize the checkout line and store welcome area, manage customer relationship quality, optimize checkout flow and follow up on complaints
Seniority
Entry-level to Mid-level, hands-on IC
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