Hardgoods Supervisor (Full-Time)
Core
Oversee daily operations of the hardgoods department in a retail store, ensuring customer service, merchandising standards, and team performance.
Role type
Retail department supervisor
Builds
Retail store operations and customer experience
Domain
Retail / Consumer Goods
Deliverable
product features
Required skills
Team leadership, customer service, merchandising, inventory management, loss prevention, scheduling, policy enforcement
Preferred skills
Analytical skills, planning and organization
Technologies
RF unit, GT System
Responsibilities
Ensure high level of customer service, oversee day-to-day operations, train associates on policies and procedures, complete ordering and replenishment of merchandise, supervise team and ensure cross-functional collaboration, execute GT System policies, lead merchandising activities, manage inventory and cycle counts, resolve customer complaints, open and close store, ensure health and safety compliance, follow loss prevention best practices.
Seniority
Junior, hands-on IC