Entry Level Social Services Assistant | Social Services Assistant [COC0056055]
Core
Provide administrative support for benefits enrollment, record maintenance, and claims coordination for government and public sector clients.
Role type
Entry-level HR benefits assistant
Builds
Benefits administration and HRIS data management for City of Charlotte and similar public entities
Domain
Government and Public Services / Human Capital Solutions
Deliverable
dashboards & analysis
Required skills
Benefits processes knowledge, HRIS tools, data entry, claims coordination, policy adherence
Preferred skills
Associate's or bachelor's degree, 1–3 years HR or benefits support experience, advanced Excel/Access proficiency
Technologies
HRIS, Microsoft Office (Excel, Access, Outlook, Word, PowerPoint), Adobe Acrobat, Visio
Responsibilities
Assist employees with benefits enrollment and inquiries, Maintain benefits records and update HRIS, Process benefits changes due to life events, Coordinate benefits orientations, Liaise with insurance providers on claims and issues
Seniority
Entry Level
