Senior Level Receptionist | Receptionist [COC0017016]
Core
Senior-level receptionist providing front desk supervision, visitor management, and scheduling support for government and public services clients.
Role type
Senior IC receptionist (supervisory)
Builds
Front desk operations and visitor flow for City of Charlotte and Mid-Atlantic government clients
Domain
Government and Public Services / Human Capital Solutions
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Supervision, visitor management, scheduling coordination, leadership, organization, customer engagement
Preferred skills
Facility scheduling, reception training, onboarding, escalation handling
Technologies
Microsoft Office (Excel, Access, Outlook, PowerPoint, Word), Adobe Acrobat, Visio
Responsibilities
Supervise front desk staff and daily workflow; Oversee visitor management and customer inquiries; Coordinate reception scheduling and coverage
Seniority
Senior, hands-on IC with supervisory duties
