Vendor Performance & Contract Efficiency Manager | Process Improvement Analyst 3 [MontCo0021020]
Core
Manage vendor performance and contract efficiency for government clients, ensuring SLA compliance and identifying cost inefficiencies.
Role type
Operations Manager (Vendor Performance & Contract Efficiency)
Builds
Vendor dashboards and improvement plans
Domain
Government and Public Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
KPI tracking, vendor scorecards, SLA enforcement, data visualization, contract oversight
Preferred skills
Performance-based contracting, continuous improvement practices, BI tools
Technologies
Microsoft Excel, Access, Visio, Adobe Acrobat
Responsibilities
Track and assess vendor performance across contract lifecycles, enforce SLAs, facilitate vendor review meetings and quarterly business reviews (QBRs), develop vendor improvement plans, work with BI teams to build and manage vendor dashboards
Seniority
Mid-level (4–6 years experience)