Guest Services Specialist | Hospitality and Event Support Services [DOD002007]
Core
Provide on-site guest services, event registration, and logistical support for military family readiness workshops and events.
Role type
Guest Services Specialist (Event Support)
Builds
Seamless check-in/check-out processes, registration management, and guest assistance for military events.
Domain
Military / Government Events
Deliverable
product features
Required skills
Event registration management, Guest relations, Logistical coordination, Customer service, Problem-solving, Data entry
Preferred skills
DOD/Military event protocols, Hospitality management, Government contract experience
Technologies
Microsoft Office (Excel, Access, Outlook, PowerPoint, Word), Event management software
Responsibilities
Manage guest check-in/check-out and registration tables, Coordinate event logistics (lodging, catering, transportation), Resolve guest issues regarding accommodations and services, Ensure accurate communication between attendees and service teams, Provide post-event summary reports.
Seniority
Mid Level Professional