Information Technology Support Specialist Level 2 | Government and Public Services [INL173078]
Core
Provide advanced IT support, system configurations, upgrades, and network troubleshooting for U.S. Department of State clients in the Eastern Europe region.
Role type
Mid-level Information Technology Support Specialist
Builds
IT support services for International Governmental Organizations
Domain
Government and Public Services / IT Infrastructure
Deliverable
client delivery
Required skills
Advanced IT systems knowledge, network troubleshooting, hardware diagnostics, complex issue resolution
Preferred skills
Federal IT systems experience, travel readiness
Technologies
Microsoft Office (Excel, Access, Outlook, PowerPoint, Word), Adobe Acrobat, Visio, data analytic tools
Responsibilities
Provide advanced IT support including system configurations and upgrades; Perform network troubleshooting; Diagnose and resolve complex IT issues
Seniority
Mid-level, hands-on IC
