IT Support Engineer
Core
Provide IT support for new computer projects, hardware installations, and end-user desktop issues while managing LAN/WAN systems.
Role type
IT Support Engineer
Builds
End-user computing environments and network infrastructure
Domain
Information Technology / Hardware & Networking
Deliverable
product features
Required skills
Windows PC/Mac hardware and software installation, printer/scanner maintenance, networking fundamentals (routing/switching), problem-solving, multitasking
Preferred skills
Higher Diploma in IT or related field, 1-3 years experience, proactive attitude, willingness to learn
Technologies
Windows, Mac, LAN, WAN
Responsibilities
Install and configure hardware and software, diagnose and resolve desktop issues, manage LAN/WAN systems, liaise with third-party vendors
Seniority
Junior to Mid-level, hands-on IC
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