Responsable Service Pose et Installation H/F
Core
Manage installation projects and oversee installer partners for home renovation clients, from quote acceptance to project completion.
Role type
Senior Site Operations Manager (Installation)
Builds
Home renovation installation projects (kitchens, bathrooms, joinery, flooring)
Domain
Home improvement retail and construction
Deliverable
client delivery
Required skills
Project management, team leadership, budget management, partner selection and evaluation, after-sales service (SAV) management, safety compliance
Preferred skills
Commercial acumen, customer service orientation, operational rigor
Technologies
Project management tools, safety equipment
Responsibilities
Develop sector objectives and budgets, organize and supervise home installation sites, select and evaluate installer partners, manage after-sales service dossiers and disputes, ensure safety rule compliance on sites
Seniority
Senior, hands-on IC