Remodeling Service Manager
Core
Manage service operations for home renovation projects including windows, doors, and bath remodels by diagnosing customer issues, scheduling appointments, and coordinating with field teams.
Role type
Service Operations Manager
Builds
Home improvement service delivery for residential customers
Domain
Home Improvement / Construction
Deliverable
client delivery
Required skills
Remodeling experience, Construction experience, Carpentry experience, Customer problem-solving, Communication, Multi-tasking, Computer skills
Responsibilities
Diagnose service issues on replacement windows, doors, and bath remodels; Create detailed service tickets and parts lists; Order and track service parts; Schedule servicing appointments; Communicate with Field Managers and Service Technicians; Update employees on product issues.