CareerPlan

Remote | Front Office (German Speaker)

Lisboa, Lisboa, ptFull-time2024-11-27 → 2026-11-12

Core

Handle telephone customer enquiries and emergency calls in a front office setting.

Role type

Front Office Agent (Emergency & Customer Support)

Builds

Customer experience and monitoring solutions for companies and customers

Domain

Automotive/Industrial services (Bosch)

Deliverable

client delivery

Required skills

German (fluent), telephone communication, emergency call handling, computer skills

Responsibilities

Answering customer enquiries, handling emergency calls, working rotative shifts (05:00–21:00)

Seniority

Individual Contributor