Disaster Recovery and Resilience Services | IT Technician [HHS0010018]
Core
Provide disaster response, recovery, and logistics operations support for the Healthcare and Life Sciences sector, specifically for clients like the U.S. Department of Health and Human Services (HHS).
Role type
IT Technician (Disaster Recovery and Resilience Services)
Builds
IT support services for government and healthcare clients
Domain
Healthcare and Life Sciences / Government Services
Deliverable
client delivery
Required skills
PC and client/server support, hardware and software maintenance, troubleshooting, installations, upgrades, remote support, Microsoft Office proficiency (Excel, Access, Outlook, PowerPoint, Word), Adobe Acrobat, data analytic tools, Visio
Preferred skills
Healthcare and Life Sciences sector experience, leadership, business acumen, agility
Technologies
Microsoft Office, Adobe Acrobat, Visio, data analytic tools
Responsibilities
Diagnose and resolve hardware or software issues, communicate with technical and non-technical staff, provide assistance with computer hardware and software usage, perform installations and upgrades
Seniority
Mid-level (5 years experience required)