Voice Operations
Core
Manage voice operations and profiles for customer interaction services.
Role type
Voice Operations Specialist
Builds
Customer interaction services
Domain
Business Process Management (BPM), Customer Service
Deliverable
client delivery
Required skills
voice profile management, 24/7 shift adaptability, customer-centric approach
Responsibilities
Manage voice profiles, work rotating 24/7 shifts, deliver customer-centric support
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