Crew Administrator
Core
Manages crew member clearance through Customs and Immigration, handles payroll administration, and coordinates sign-on/sign-off processes for cruise ship staff.
Role type
Crew Administrator (Cruise Ship)
Builds
Crew manifests, payroll records, and immigration documentation for cruise operations.
Domain
Cruise industry / Maritime operations
Deliverable
client delivery
Required skills
Payroll administration, Immigration/Customs clearance procedures, Employee record management, Timesheet control, Financial settlement handling, Briefing preparation, Medical appointment coordination, Data entry and system updates
Preferred skills
MXP and Adonis Personal Management System knowledge, ISM/ISO/MLC/SQM regulatory knowledge, Foreign languages (beyond English), Schengen visa
Technologies
Microsoft Office (Excel), Adonis Personal Management System, MXP
Responsibilities
Ensure efficient clearance of crew through Customs and Immigration, Control sign-on/sign-off documentation and travel documents, Manage crew payroll, cash advances, and overtime, Handle crew accounts and credit card settlements, Prepare sign-off briefings, Coordinate medical appointments, Maintain confidentiality of crew information, Forward unscheduled sign-off information to shore side
Seniority
Mid-level operational specialist