Senior Product Manager
Core
Own the strategy and growth of a digital health and telehealth portfolio, shaping the member experience across clinical programs from enrollment to retention.
Role type
Senior Product Manager (Digital Health/Telehealth)
Builds
Digital health and telehealth offerings, clinical programs, and member experiences
Domain
Digital Health, Telehealth, Healthcare Operations
Deliverable
product features
Required skills
Product strategy, Partner management, Commercial performance, Unit economics modeling, Data analysis, Cross-functional leadership, Merchandising strategy, Regulatory compliance navigation
Preferred skills
Metabolic/weight management domain knowledge, Women's/Men's health experience, HSA/FSA product familiarity, E-commerce merchandising
Technologies
None explicitly stated
Responsibilities
Set and execute strategic vision for the digital health portfolio; Own end-to-end product experience including external partner-delivered solutions; Source, assess, onboard, and manage relationships with telehealth and clinical service partners; Establish and deliver targets for subscribers, revenue, retention, and churn; Develop unit economics and retention models; Analyze churn and retention by program and cohort; Lead merchandising and promotional strategy; Collaborate with brand, content, and growth teams on campaigns; Partner with Legal and Compliance on eligibility and licensing requirements; Represent the portfolio to senior leadership with performance reviews and investment cases
Seniority
Senior, hands-on IC