Technical Account Manager Analyst (New Grad)

Chicago💼 Full-time💰 $84,000–$84,000🗓 2026-09-08 → 2026-09-26

Core

Support Auth0 customers by executing outbound playbooks for product activation, hosting webinars, and providing prescriptive responses to inquiries to drive adoption and security.

Role type

Junior Technical Account Manager (New Grad)

Builds

Customer success outcomes for Auth0 and adjacent technologies

Domain

Identity and Access Management (IAM), SaaS, Cloud Security

Deliverable

product features

Required skills

Analytical problem-solving, verbal and written communication, project management, customer research, data analysis, familiarity with IAM concepts, basic knowledge of SDLC and cloud infrastructure

Preferred skills

Experience in Technical Support, Technical Consulting, or Product Management, familiarity with AI assistants and prompt engineering

Technologies

Salesforce, Gainsight, Tableau, Google Workspace, Looker, Zoom, Gemini, NotebookLM

Responsibilities

Execute proactive outbound playbooks for product activation, plan and co-host webinars, respond to inbound customer inquiries, share best practices for security and UX, partner with Support and CS teams, leverage AI assistants for efficiency

Seniority

Entry-level, New Grad

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About Okta

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.