Senior Client Service Representative_Corporate Action Team (Income)
Core
Support Japanese trust bank clients with inquiries regarding dividends, interest payments, and tax matters within the global custody and asset servicing domain.
Role type
Senior Client Service Representative (Income)
Builds
Client reports and clear answers for complex financial inquiries
Domain
Financial services / Global custody and asset servicing
Deliverable
client delivery
Required skills
Client relationship management, issue resolution, cross-functional collaboration, risk awareness, report preparation, Japanese communication, business-level English
Preferred skills
Financial services experience, familiarity with global custody or corporate actions
Responsibilities
Help clients navigate Income-related questions, investigate issues with internal and overseas teams, manage competing priorities and escalate risks, prepare client reports, build relationships across locations, improve workflows using technology
Seniority
Senior, hands-on IC
