Senior Associate Microsoft Dynamics 365 - Publieke Sector
Core
Functional consultant leading digital transformation projects for public sector organizations using Microsoft Dynamics 365, Power Platform, and GenAI/Agentic AI solutions.
Role type
Senior Associate functional consultant (Microsoft Dynamics 365 & AI)
Builds
Customer Engagement applications (Customer Service, Contact Center) and AI-driven process solutions for government and public entities
Domain
Public sector / Government / Microsoft Cloud & AI
Deliverable
production ML models | product features
Required skills
Microsoft Dynamics 365 (Customer Service, Contact Center), Power Platform, GenAI/Agentic AI design and implementation, requirements gathering, workshop facilitation, process analysis, project ownership
Preferred skills
Experience with Copilot (Studio), multidisciplinary team collaboration, complex transformation management
Technologies
Microsoft Dynamics 365, Power Platform, Copilot (Studio), GenAI/Agentic AI
Responsibilities
Lead customer digital transformation projects, translate business processes into AI-driven solutions, facilitate requirements and design workshops, manage project scope and quality, collaborate with internal experts and clients
Seniority
Senior, hands-on IC
