Product Operations Administrator (Product Operations) (3 months contract)
Core
Curate Agoda's product content by managing data validation, processing, and quality standards for hotels, flights, and experiences.
Role type
Product Operations Administrator
Builds
Product content quality and operational workflows for Agoda's travel platform
Domain
Travel / OTA (Online Travel Agency)
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Data validation, process improvement, SOP maintenance, stakeholder collaboration, issue troubleshooting, MS Excel (Pivot tables, Vlookup), analytical mindset, detail-oriented work
Preferred skills
SQL or programming languages, hospitality/OTA industry experience, fluency in languages other than English
Responsibilities
Handle data validation and processing aligned with SLAs; analyze and report validation results to suggest workflow improvements; maintain and update work standards and SOPs; collaborate with stakeholders to standardize workflows; identify and resolve operational issues; support ad-hoc projects
Seniority
Entry-level, hands-on IC