Senior Insights Manager
Core
Senior manager driving client delivery, research best practices, and team development for banking clients.
Role type
Senior Insights Manager (Client Services)
Builds
Tailored research insights, reports, and ad hoc analysis for financial institutions
Domain
Financial Services / Banking / Market Research
Deliverable
client delivery
Required skills
client relationship management, primary research project management, insight generation, team coaching, project management, data analysis, SLA adherence, budget management, stakeholder influence
Preferred skills
AI/automation adoption, innovative research methodologies, strategic prioritization
Technologies
SPSS, Q
Responsibilities
Managing client relationships and delivering reports within SLAs, producing ad hoc outputs from scoping to delivery, monitoring ad hoc hours and budgets, coaching and developing team members, leading client meetings and presentations, implementing research best practices
Seniority
Senior, hands-on IC with mentorship responsibilities