Government and Public Sector Operations, Associate
Core
Drive business transformation, operational optimization, and service delivery for government and public sector organizations.
Role type
Associate, Operations Strategy Consultant
Builds
Business transformation programs, operational models, and service delivery frameworks for public sector clients
Domain
Government and Public Sector / Operations Strategy
Deliverable
product features
Required skills
Project management, Business architecture, Operational readiness, Performance framework design, Service delivery model development, Target Operating Model design, Business process re-engineering, Data analysis, Market research, Industry benchmarking
Preferred skills
Large complex system implementation experience (SaaS, HCM, ERP), Data modeling and visualization (Excel, PowerBI, Alteryx, Python), AI tool usage
Technologies
Microsoft Excel, Microsoft PowerBI, Alteryx, Python, Epic Software, Epic Systems
Responsibilities
Design and execute business transformations, develop operational readiness assessments, create performance frameworks, design service delivery models, re-engineer business processes, support project management and financials, conduct client interviews and workshops, analyze data and industry trends
Seniority
Associate, early-career IC