Experienced Travel Consultant - Whitford City, WA
On-site
Core
Guide customers to book ocean and river cruises, handling inquiries and sales across multiple channels.
Role type
Travel Consultant (Cruise Specialist)
Builds
Cruise holiday packages and bookings
Domain
Travel & Tourism (Cruising)
Deliverable
product features
Required skills
Customer service, sales targets achievement, upselling, cross-selling, product knowledge, problem-solving, organization
Preferred skills
GDS experience, previous travel or cruise sales experience
Responsibilities
Quote, book, and invoice cruise bookings; achieve monthly sales targets; handle walk-in, email, and phone enquiries; maximize opportunities through upselling and cross-selling; monitor mailboxes daily; recommend cruise products based on customer needs