Assistant Parts Manager
Core
Lead daily parts sales operations across Service, Field service, and Front Counter channels while driving team development and process improvement.
Role type
Assistant Parts Manager (Operations & People Leadership)
Builds
Parts sales operations, trained staff, improved safety/quality/productivity processes
Domain
Automotive aftermarkets / Heavy-duty truck distribution
Deliverable
product features
Required skills
Parts sales operations management, workforce development and motivation, business financial analysis, process gap identification, NPS target management
Preferred skills
Experience in diverse industrial environments
Responsibilities
Manage daily Parts sales operations including Service, Field service and Front Counter; Implement Parts Advisor training programs; Drive ongoing improvement culture in Safety, Quality and Productivity; Support meeting and exceeding company NPS targets; Identify and rectify process gaps