Technical Support Engineer
Core
First-line technical support for global merchants, ensuring payment processing continuity and platform integration.
Role type
Technical Support Engineer (Payments)
Builds
Merchant payment success and platform adoption
Domain
Financial Technology / Payments
Deliverable
client delivery
Required skills
API troubleshooting, web-stack technologies, HTML/JavaScript, scripting, network fundamentals, Postman
Preferred skills
API troubleshooting, network fundamentals, Postman
Technologies
Postman, HTML, JavaScript
Responsibilities
Provide direct technical support for merchants' full lifecycle, advise on implementation best practices, act as internal product advocate to feed merchant feedback, troubleshoot platform and API issues.
Seniority
Individual Contributor
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