Collections Tools Analyst
Core
Own the day-to-day operation of the collections technology stack to drive recovery and cost-efficiency across 8 global markets.
Role type
Senior IC collections tools analyst
Builds
Customer.io workflows, data ingestion pipelines, and AI vendor pilots for debt recovery
Domain
Fintech / Credit / Collections
Deliverable
production ML models
Required skills
Customer.io, SQL, workflow automation, data ingestion pipelines, A/B testing, API integrations
Preferred skills
Databricks, Snowflake, Infobip, CDP concepts, AI/ML vendor evaluation
Technologies
Customer.io, SQL, Python, Databricks, Snowflake, Infobip
Responsibilities
Build and monitor collection workflows and messaging sequences; design and maintain automation workflows; build and maintain data ingestion pipelines; establish and maintain EDC integrations; pilot and measure new AI-powered collections tools
Seniority
Senior, hands-on IC