Community Manager - Beyond
Core
Launch and build the community and member experience for a new large-scale workspace destination from the ground up.
Role type
Senior Community Manager (new location launch)
Builds
A vibrant community ecosystem including networking, events, and member interactions for a premium flexible workspace.
Domain
Real Estate / Flexible Workspace / Hospitality
Deliverable
product features
Required skills
Community management, Customer success, Account management, Event planning, Relationship building, Onboarding, Enterprise client engagement, Feedback analysis, Commercial awareness, Multitasking
Preferred skills
New location launch experience, Hospitality concept experience, Coworking industry experience, B2B/Enterprise client support
Technologies
None stated (via careerplan.io/jobs/71-00B-D1-378-community-manager-beyond-at-mindspace)
Responsibilities
Launch and build the Mindspace Beyond community from the ground up, creating culture and member experience; Build strong relationships with members as a trusted day-to-day point of contact; Create an exceptional member journey from onboarding onwards; Plan and execute community initiatives, events, and experiences; Identify member needs and resolve issues; Collaborate with Site Manager and Operations for seamless experience; Work with Sales on tours, onboarding, retention, and renewals; Develop relationships with key contacts in member companies; Gather member feedback to improve service; Connect the community with the wider Beyond ecosystem for partnerships.
Seniority
Mid-Senior, hands-on builder
