Kidzone Support Officer
Core
Support the day-to-day operation of child-facing entertainment and distraction programs in a hospital playroom, including managing volunteers, families, and resources.
Role type
Operations support officer (childcare/healthcare)
Builds
Patient and family experience programs (Kidzone playroom, Loans, Bedside Play)
Domain
Healthcare / Childcare
Deliverable
product features
Required skills
Volunteer leadership, process adherence, time management, problem resolution, customer service, computer literacy, privacy compliance
Preferred skills
Health or childcare industry experience, volunteer guidance experience
Responsibilities
Lead volunteers and families in using digital sign-in/out systems; Ensure child supervision is delivered within care restrictions; Coordinate daily play, resource loans, and birthday present requests; Assist with event setup and pack down.
Seniority
Junior to Mid-level, hands-on IC