General Manager - Apply for Future Openings!
Core
Lead daily operations of a CLEAR airport location, managing security, customer service, and sales while driving employee engagement and P&L performance.
Role type
General Manager (Airport Operations)
Builds
Airport security lanes and customer experience hubs using CLEAR technology
Domain
Travel security / Airport operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
P&L management, team leadership (salaried and hourly), KPI tracking, stakeholder management, performance management, labor management, regulatory compliance
Preferred skills
Experience in high-volume customer-facing environments (retail, hospitality), background investigation clearance
Technologies
CLEAR technology platform
Responsibilities
Manage day-to-day operations of a team of Ambassadors and Managers; Build stakeholder relationships with TSA, airline, and airport partners; Business owner for the airport P&L; Hire, develop, and sustain a diverse team; Performance manage salaried and hourly team members; Manage labor, payroll, and scheduling
Seniority
Senior, hands-on IC
