Weekend Overnight Concierge
Core
Deliver 5-star concierge services to residents and guests in high-end Sydney apartment complexes, acting as the face of the building.
Role type
Weekend Overnight Concierge
Builds
Exceptional service experiences for residents and guests in luxury residential strata
Domain
High-end residential property management
Deliverable
physical/clinical work
Required skills
Front of house or customer service experience, ability to build rapport with residents, proven quality written and verbal communication skills, computer literacy (Microsoft Word, Excel, e-mail, BuildingLink), ability to work within a team environment
Preferred skills
Punctuality, proactivity, professional presentation
Technologies
Microsoft Word, Excel, e-mail, BuildingLink
Responsibilities
Provide exceptional front desk services, assist with by laws and car park issues, monitor visitor and goods movements, maintain databases and answer enquiries, secure keys and parcels, conduct internal and external patrolling, complete incident reports, ensure entry and lifts are tidy
Seniority
Entry-level, hands-on IC