Customer Service & Operations Coordinator for a Curtain and Blinds Distributor in Australia (Home Based Full Time)
Core
Coordinate deliveries, installations, and service call-outs while managing order processing, customer service, and administrative support for a curtain and blinds distributor.
Role type
Operations Coordinator
Builds
Customer quotations, sales orders, purchase orders, and delivery/installation schedules
Domain
Home improvement retail / Curtain and blinds distribution
Deliverable
product features
Required skills
Order entry and management, scheduling and coordination, customer service, data management, CRM maintenance, report generation, supplier liaison
Preferred skills
Technical product knowledge, multi-tasking, system proficiency
Technologies
Tall Emu, CRM systems, cloud-based document systems
Responsibilities
Manage calendars and appointments, coordinate deliveries and installations, process sales and purchase orders, handle customer enquiries and complaints, update CRM and order records, generate operational reports, liaise with warehouse and production teams