Atención a cliente y ventas
Core
Customer service and ticket sales agent ensuring a smooth experience for passengers at the terminal.
Role type
Customer service and ticket sales agent
Builds
Ticket sales, reservations, check-in coordination, and daily cash management for passenger travel.
Domain
Transportation / Travel
Deliverable
product features
Required skills
Customer service, ticket sales, reservation management, cash handling, conflict resolution, basic MS Office, digital tools proficiency
Responsibilities
Sell tickets and manage reservations, assist with passenger check-in and coordinate departures/arrivals, handle cash and daily reconciliation, coordinate with traffic control and operations, support promotional activities, continuously improve processes for efficiency and safety.
Seniority
Entry-level to Junior